Tag Archives: Life

I refuse to accept arrogance as the new model of leadership

julius.

 

We live in a selfish age. I know, no kidding—so I needn’t bother you with listing all the reasons why this is true. Believe me, it would be cathartic for me to do so.  Are you sure you don’t want some examples?  Okay, just one. In 2014, over 93 million selfies were taken daily. Ninety-three million. This narcissistic attitude permeates our entire culture and is not only limited to individuals, it is also the way companies do business.

Headlines depict company after company’s egregious behavior toward consumers: airbag negligence in cars, airline seats subject to fine print agreements, bogus real estate deals, industry price-fixing, and the numerous recalls of tainted food. There’s even a television show created a decade ago, with enough content to offer viewers a glimpse of dirty dealings called “American Greed”.

This culture of self-hood even extends to appeals by organizations to continually ask you to do things for them, even though you’re the consumer and should be the recipient of any largesse. They want you to like them, follow them, and also post and tweet about them. The goal is to enhance their image by connecting with you via the currency of your social media identity.  Doesn’t this also seem like very self-centered behavior? However, why blame amorphous companies, when the leadership sets the tone.

This morning, Jim Cramer, a commentator on a business show said “we live in an arrogant society”. After reading the first published earnings report from Snapchat he flatly stated that CEO Evan Spiegel is “so arrogant” and needs to find some humility.  He said this because Spiegel did not own up to the facts (a 20% loss) and laughed (Snapchat is a public company). Arrogance is the enemy of humility, because you become so wrapped up in yourself that you are unaware of your obligations towards others. You lose a sense of being connected with others. It is arrogance that has de-humanized the workplace so much so that employees rarely feel a sense of company loyalty, and when they do, it makes headlines. Not surprisingly, the CEO of oGOLead.com  says that we’re in a leadership crisis.

Jewish non-profits can create a different model of leadership, one that has Biblical origins in our patriarchs and matriarchs. The desire to serve people (and a Higher Being) is a mark of humility. Being ‘other-oriented’ requires the ability to recognize that your place is not above another’s and arrogance occurs when someone forgets that.  Recently espoused by Max Depree in The Art of Leadership, a leader is one who serves.  Being a ‘servant’ leader today seems counter-cultural although it is where our roots lie.

Servant leadership means flipping the ‘what can you do for me’ equation to ‘what can I do for you’? This is not as simple as it seems.  First, let’s take a fundraising example. I recently saw a huge billboard sign posted in front of a non-profit (bearing the ubiquitous thermometer) that said “Give so we can make our goal”. See? You might think, ‘what’s so bad about that? It’s honest isn’t it?’  But that approach comes off as just a little arrogant and demanding.  How much more effective might it be to take the place of the other, the one who you’re trying to reach and think about their point of view.  Why should people give to your campaign? How will their help contribute to making the world a better place?  How can your organization serve others better by receiving a donation?

Next, let’s use membership as an example. I receive direct mail requests so often, and find most are highly ineffective, because they haven’t figured out the obvious. It’s not about them, it’s about the cause. Why should someone join? Believe it or not, the reason someone joins is not to become a member. There might be hundreds of reasons why your constituents might be motivated to be a part of your mission, and you need to discover at least some of them.  In order to serve, you need to have information.

At the very least, it comes from a place of humility and a desire to learn, and not in any way like posting a selfie.

 

 

 


Teens: Cheating on Standardized Tests?

No digital devices in sight

No digital devices in sight

The Los Angeles Times reported that California is coping, almost feverishly it seems, with new measures that require students to turn in digital devices before taking standardized tests.

“The proliferation of cellphones and their potential use for cheating has prompted heightened security measures on this year’s administration of standardized tests in California schools.”

In the previous year, students posted 36 questions from standardized exams on social media platforms.  The consequences were serious for those schools where the posts were from. The 12 schools are not eligible to receive academic awards the next year.

I’m sure that other states will soon need to create their own guidelines to prevent just such a thing.

So, what is the news here?

This is almost too obvious–taking away cell phones and digital devices during a test?

Teens would say “no kidding.”

What I found remarkable about the article, was that although very specific details were given of the egregious acts, the article did not mention that there was a concerns over so many teens engaging in cheating behaviors:

“In all, 249 individuals posted 442 images of test materials that were linked to 147 schools in 94 California school districts.”   (To be fair, “Most images were not of actual test questions.”)

There were no consequences mentioned in the article for the teens who posted the images or content.

However, we do know clearly the measures being taken to prevent such a thing in the future:

  1. Signage in the testing room warning students not to use digital devices
  2. Better proctoring of exams
  3. Strong suggestions to teachers to move around the room to monitor students

But we’re still left wondering if anyone is asking the big questions tied to these occurrences.

Specifically, was there any follow-up with the teens themselves?

What was the intention for these posts?

What are the ethical implications of these behaviors?

Did the students involved do this as a joke?

Was this an act of rebellion?

Or even the most primary question: Did the teens even think this was cheating?

I wrote some time ago about our role in guiding students toward moral clarity. At a later point, I wrote about how teens view cheating, and how shocking their experiences were to me.  This is an issue that won’t simply go away. It will get worse.

I remember not being surprised when corporations, in the realization that so many ethical issues were on the line, and after so many improprieties and illegal allegations, began hiring Chief Ethical Officers.

“The position of ethics officer is of relatively recent vintage, first appearing in the early 1990s, according to Forbes.com.

The job descriptions for Ethics Officers insures accountability between a code of ethics and actual operational procedures.

It’s not a bad idea to institute this position in some school districts. An even better idea is starting to think that way now.


SuperStorm #Sandy: Getting Beyond OMG!

OMG

OMG (Photo credit: mac.lachlan)

In our terribly connected world, we’re never really far from seeing devastation up close.  Like unwilling voyeurs, we watch some fantastic yet unreal world that is occurring in real-time right in front of us—-on a screen in our kitchens, dens, and yet the media itself creates an incredible distance to whatever we’re seeing.

It’s like the caricature of a parent eagerly taping her child’s recital while missing the real impact of the performance.

We see instant pictures, read tweets and blogs, hear news updates, and feel others’ pain very acutely. But it passes. Too soon.

At these times I’m sure most of us think about the fragility of life. The thread that holds everything together sometimes feels very slippery indeed. We can take this as adults. What we need to do is open conversations with our teens about what they’re witnessing beyond the OMG! reactions.

How do they feel about the loss of human control these events portray?

What other events have happened in their lives when they felt a loss of control?

What helps them gain a sense of strength?

How can they focus on gratitude for the ordinary?

Do they think about G-d in any of these contexts?

Here’s our chance as Jewish educators, parents, and teachers to help facilitate these conversations.